Cannot produce Daily Transaction reports!

mediator88 · Post by **mediator88** » 28 Jun 2007, 14:23

I am completely baffled by this guys, after entering the invoices for the day, I then wish to produce a daily transaction report which was simply on the existing system.

However when i click reports I cannot expand the Daily Transaction reports folder to choose a report to run!

Any help would be very much appreciated

Post by **brucedenney** » 28 Jun 2007, 15:02

Which module?

What version?

mediator88 · Post by **mediator88** » 28 Jun 2007, 15:06

Ah sorry, Im running Sage Instant Accounts v12 on Windows Vista (although the problem was replicated in XP)

Post by **brucedenney** » 28 Jun 2007, 15:20

Is this in the customer or supplier module?

mediator88 · Post by **mediator88** » 28 Jun 2007, 15:24

The customer module, and thanks in advance for your time!

Post by **brucedenney** » 29 Jun 2007, 08:38

"existing system" Have you moved your installation, reinstalled or something?

Is this a single user or network version?

Using windows explorer go to:

C:\Program Files\Sage\Accounts\REPORTS\Customer\Daily Transaction Reports\

See if you can see 2 files there Sl_Dayd.srt and Sl_Days.srt

mediator88 · Post by **mediator88** » 29 Jun 2007, 11:19

Yeah i can see the two files, thats what baffels me so much about it! Just when clicking reports and then attempting to generate them, the files are not shown at the root menu!

Post by **brucedenney** » 29 Jun 2007, 15:15

Have you ticked the option, "use data paths for reports" in settings>company preferences>reports ?

mediator88 · Post by **mediator88** » 30 Jun 2007, 09:50

Just got an email back from sage....apparently this is not a feature of Instant Accounts! something so fundamental and the files are included! Either way thankyou for your time =(

Post by **brucedenney** » 02 Jul 2007, 01:12

Hmmn

Try copying them to the "My Customer Reports Folder"

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Cannot produce Daily Transaction reports!

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