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Hello Bruce, Thank you for your reply.
I have amended the report as you suggested and the good news is that the reports that wouldn't send before email perfectly. But, unfortunately the 30 statements that would send before don't anymore. As a workaround I've made a copy of the original report and I ...

Hello again Bruce. I think I attached those OK.

Thank you and regards,
Steve C

Hello Bruce, I can print the 2008 Statement if I highlight one of the 31 accounts that isn't causing a problem. But the 2008 statement wont preview the other 20 accounts that I'm having problems with.
I have a copy of STATOSA4 which I have modified which will preview the problematic accounts and I ...

Hello again Bruce, When I have all 21 problematic account highlighted and try to run a 2008 statement I get the following message: The report could not be generated. No data was returned for this report.

Thank you and regards,
Steve C

Thank you for your reply.

Very interesting Bruce, I never thought to try that. Today, I have 51 accounts showing a balance. Now, instead of trying to email them I chose "print preview" and you're right! It only previewed 31 accounts. So, the other 20 accounts are not being linked. Do you know of ...

This month there were 51 customers with a balance on their account and all of them have email addresses set up and the boxes are ticked to allow emailing statements. But, when I highlight all 51 customers, choose my email template and click email. It seems to send them one at a time, but, when I go ...

Thanks for the link it was a great help. Got SMTP set up now and working a treat.

Thank you and regards,

Steve

Here's what's happening when I try to send Statements by email.

I highlight the recipient and click Statement. I scroll down to "e-Mail Statement O/S only" and highlight it and click edit. Once in Report Designer I go to Tools/Options/Email Setup. I'm using Outlook 2007 so I choose "MAPI" and then ...

The last post on this thread was a year ago. Did it ever get resolved because I'm having exactly the same problem?

I am logged in as manager. Other two users have limited access. I have noticed that I have the same problem with Sage 50 Payroll V12. I've tried holding down the Shift key when I close the page. Also tried similar combinations with the Ctrl and Alt keys but nothing seems to work.

The version is: Sage 50 Accounts Professional 2009 - V15.01.18.0190

At the moment, under Configurable Columns I have it set to "Allow columns to be hidden and resized" But I've tried all three options and non of them save my adjustments. They just go back to a default view the next time I load the ...

When I go into "Customer Activity" and customise the screen the way I like to view it I would expect the program to remember my custom settings for that screen. But, when I next go into "Customer Activity" I have to customise the screen again. The program doesn't remember my previous settings. I've ...