SageForum for UK versions of Sage 50- Help and support.

Hi there, If anyone else is having this problem ive now found the answer. You have to back up the existing accounts install then remove it complete. Then install the upgrade as it was trying to convert the old data. Once its up and running restore and hey presto! :lol: Just hope it works on the ...

Any ideas guys?

Hi there, i have bit the bullet and upgraded from V5 to V12 due to printer problems not setting the margins right on my statements. Ive installed the V12 version and all went well with my desktop pc. It even asked if i wanted to convert data from previous install which it did. Checked it out and all ...

Hi there, Ive problems doing the statements (aged 30 60 90 older). When i right click customer then select statement i select the A4 with tear off part. It stated the margins are off and when i select auto fix all it goes haywire! If i look at the prieview all the type is in the same spot and cant ...

Thanks again, thats it working now, i deleted the file SL50_V5.HTM and it works! Only thing is when it backsup it creates this file every time but to restore all i need to do is dump it. Anyway round having to do this every time? Thanks again for your help

Anyone?

Hi again, Just checked up there and it appears its link to the Sage help internet pages, do you think if i rename it i could be onto a winner and the restore might just skip the fact its missing? if isa as easy as that i will be well chuffed!

Hi again, neither the office pc or the work pc are restoring. I can do the backup and it says its sucessfull on the office pc but when i try to restore it comes up with the same error as the home pc? Im confused with this one! :oops: Ive been always backing up to backup.001 and overwriting all the ...

Hi there, Thanks for the reply! Im using win 2000 at the work and win Xp at home. Im using a memory stick to transfer the data between. It went once ok then when it didnt go i wiped the whole lot off my home pc and tried a fresh install and restore but it didnt work. I then went back to my work pc ...

Hi there, Im quite new to this as i am working in a family business and accounts were not my thing (I was the one that got my hands dirty) Not thet my uncle has had a stroke ive now got the job. What im trying to do is have my accounts at the work and back up to my home Pc incase anything happens to ...