Page 1 of 1

Narrative lines on a service invoice

Posted: 30 Sep 2008, 21:24
by stevewild
Firstly sorry for any silly questions, I'm a newbie here and to sage..

What i would like to know is can i add a narrative or line of text to a service invoice, which would be at zero value?

The instance is when a customer has one of his service jobs returned undone and we just need it recorded on the invoice that it has been returned.

Many Thanks in advance!!

P.S. running sage line 50 2007 v13.02.17.0126

Posted: 02 Oct 2008, 11:03
by brucedenney
I suggest that you DONT use service invoices.

Use a product invoice but use the service product code S3 to add service items.

You can this way add message lines product code M

The only downside is that if you are using a very old upgraded service layout you may need to tweak or recreate it to work with both service and product invoices.