SageForum for UK versions of Sage 50- Help and support.

I am having a problem reconciling bank accounts in Sage v2008. Sage wants me to enter a bank reference, but I do not want to. If I enter a reference or leave it blank and press reconcile the system just hangs.

Our data is on a server and other client machines do not have the same problem.

I have been told I need to delete file SGPID.DTA but cannot find the file. I am running Vista. By deleting the file, if I can find it, I should then get the initial message do you want to enter bank statement references. I can then answer NO.

Does anyone have any ideas how to sort this out ?

TIA

I think you DO want to enter a bank reference.

The bank reference is used as the file name for the PDF that is created when you finally hit the reconcile button in the bank rec.

the bank rec PDF should therefore look the same as the actual bank statement.

This is invaluable in sorting out problems at any future point.