SageForum for UK versions of Sage 50- Help and support.

We were recently given a credit note by one of our suppliers as compensation for a problem we had with them. The credit note was entered onto their supplier account as we assumed this would be used up with future invoices. We since received a cheque for the credit amount and this was posted onto the bank as a bank receipt and subsequently the bank reconciled.

We still have the credit amount on the supplier account – any ideas on how we get rid of this without affecting the bank account?

Using Sage Line50

Many thanks

The latest versions have a new transaction to do this in one go.

With older versions, you have to raise a dummy invoice to 9999
make a bank receipt to 9999 and then match off the invoice and the credit not on the supplier account.