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LOCK OUT

Posted: 15 Jul 2008, 19:13
by Netty70
Can anyone help please! I am working on instant accounts v11.01 and suddendly I can't get in anymore. I just get a message which is
'user name in use - the programme can not connect at this time'.

Thanks.

Posted: 18 Jul 2008, 15:34
by brucedenney
Deleting the queue.dta file will enable you to log in.

(it is located in your sage accdata directory)