SageForum for UK versions of Sage 50- Help and support.

hi,

We previously received a supplier invoice and its still on their account as outstanding. however now we have received a credit note for this same invoice as its not due.
If I input the credit note (from the date it was issued) and post it to the suppliers account it will show as outstanding... can I offset it from the original invoice and not leave either as outstanding?

i hope ive explained myself ok!
Im using V12
thanks

If both are still showing as outstanding DONT PANIC
post the credit note as normal, then go to bank, supplier, pick the right supplier, enter the date, DONT ENTER a chq number or ref, DONT ENTER an amount, just go to the list and pay the invoice and then pay the credit note. Balance will be 0.00.

hi sam,

thanks for your help, much appreciated!!