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Agents Commissions

Posted: 16 Jun 2008, 14:51
by napkins man
Hi All

Our company is a manufacturer who has many different clients who can be assigned to one of many different agents. I have recently discovered the agent commission report in the customer report but when i input the relevent dates i can get no information. I am presuming this is because we have not 'tied' an agent to a client but thats a mere guess. How can i run off individual agent reports for any given timescale along with commmissions. If possible at all.....

thanks

Napkins man 8)

Posted: 20 Jun 2008, 08:32
by brucedenney
The Agents report uses one of the analysis fields on the customer, so you have to put and agent reference into the analysis field.

Posted: 20 Jun 2008, 10:00
by napkins man
thanks for the response

when you say an agents reference needs to be input, does this refer to their individual nominal code?

thanks

Napkins man

Posted: 23 Jun 2008, 08:56
by brucedenney
analysis field 1 on the customer record.