Technical glitch on sage
Posted: 03 Jun 2008, 14:51
Customer invoice 120 has decided to appears in two different customer accounts.
On one it appears with the correct data on the accounts initial screen, double click and it opens and its fine.
On the second appearance, it appears in an incorrect customers account, with different data on the initial screen, when you double click it, it opens the invoice above with the correct info.
I needs this sorted asap, reconciling customer accounts isnt fun, and having to explain to them why this is appearing on their statement is proving to be tricky.
Help me oh dear lord of all sage help me
On one it appears with the correct data on the accounts initial screen, double click and it opens and its fine.
On the second appearance, it appears in an incorrect customers account, with different data on the initial screen, when you double click it, it opens the invoice above with the correct info.
I needs this sorted asap, reconciling customer accounts isnt fun, and having to explain to them why this is appearing on their statement is proving to be tricky.
Help me oh dear lord of all sage help me