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Sage invoice printing in WindowsXP

Posted: 21 May 2008, 09:19
by dgwarne
I have a problem with having to select the type of paper each time I want to print an invoice. It's driving me crazy.
Windows has the form 8.5x11 (dot matrix) selected as the default form for this printer but when I go into SAGE (Line50) to print invoice, SAGE does not remember the default form! Any help would be great. :?

Posted: 23 May 2008, 11:59
by brucedenney
Is the layout you are using a Letter sized layout or is it a modified a4 layout now set to letter?

Posted: 23 May 2008, 13:39
by dgwarne
The paper in the printer is 8.5x11.
When I select an invoice to print, sage picks the standard letter instead of the Panasonic dot matrix form 8.5x11 for each and every invoice.
So I have to go back to the drop list every time I want print on the matrix printer. :?

Posted: 27 May 2008, 13:30
by brucedenney
Are you saying that it is selecting the wrong printer?

please describe your problem as clearly as possible.