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Cancelling Allocated Cheques

Posted: 25 Apr 2008, 16:32
by lisalou
I cancelled (through the maintenance menu) a cheque that had been allocated to invoices and cleared down.

Noticed a quick message flash up whilst the system was re-instating the invoices but it did complete the process.

Now every time I try to allocate a supplier payment I am getting a pop up window saying opening files, then green bar flashes with message 'trying to lock files'.

It's running on a continuous loop and all I can do is cancel it.

Any ideas how I break the loop and get access to my supplier payments.

Posted: 29 Apr 2008, 19:18
by brucedenney
Try running check data, your data may be corrupted.

I hope you have backups.