I'm running SAGE Accounts V12, and using the manager login.
However, I have come across a problem... A purchase invoice that was posted a month back was posted to the wrong account in error. When I go to file maintenance to correct the posting error, i cannot change the account that it is being posted to - and then save. It is possible to change the account but not to save when it has been done.
Its really mindboggling as to what should be done, as my tutor says it should be possible and that it is just an error with my program.
Should I just delete it and add in a new invoice for the other company?
Help is greatly appreciated.
Sarah
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Invoice Error - problems with corrections
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brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
If it has gone on the VAT return then I doubt you can delete it.
You will have to raise an invoice on the wrong ledger account (to 9999) to correct that ledger account (do a 0 value supplier payment to match it off
Raise a credit note on the right ledger account (to 9999) to represent receipt and match it off in the bank as above.
You will have to raise an invoice on the wrong ledger account (to 9999) to correct that ledger account (do a 0 value supplier payment to match it off
Raise a credit note on the right ledger account (to 9999) to represent receipt and match it off in the bank as above.
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Ahhh no worries, think it was an issue with my computer, it seems to be working fine this week....
Simply it was a case of running file maintenance and corrections, finding the entry and changing to whom the transaction was posted to.
Previously the save button wasn't highlighted, however now it seems to be and allows saving.
Thanks for your help!
Simply it was a case of running file maintenance and corrections, finding the entry and changing to whom the transaction was posted to.
Previously the save button wasn't highlighted, however now it seems to be and allows saving.
Thanks for your help!
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