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unallocating credit notes from a chq

Posted: 08 Apr 2008, 14:29
by samshepcap
I posted a cheque against invoices and credit notes.

I then needed to delete cheque and reissue, this was fine, all invoices came up as outstanding again.

Credit notes didnt, they have allocated themselves partly against invoices.

I need the credit notes to show as still unallocated, and the invoices that they have allocated themselves against to show as outstanging.

:cry: :cry: :!: :?: :!: :?:

PLEASE HELP!!!!!!!

Posted: 10 Apr 2008, 12:01
by brucedenney
Delete the credit note and then reinstate it

Posted: 10 Apr 2008, 12:08
by samshepcap
you are a GOD!

Posted: 10 Apr 2008, 12:10
by samshepcap
another trick by the way, for when you next get asked, is to go into maintenance, change the supplier to another one, then change it back to the old one. this does the same as deleting and reinstating it.

Posted: 10 Apr 2008, 13:30
by brucedenney
Neat trick thanks.

Posted: 11 Dec 2008, 09:51
by Lyns
samshepcap wrote:another trick by the way, for when you next get asked, is to go into maintenance, change the supplier to another one, then change it back to the old one. this does the same as deleting and reinstating it.
Thank you for this tip, it saved me from a huge headache this morning :D