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Unable to connect to Data Source - Instant Accounting v6

Posted: 18 Jan 2008, 15:22
by magiccustard
Hi

I keep getting the message: 'Unable to connect to data source. Check configuration', when trying to do anything relating to a report or amend invoice.

I tried the ODBC part of going into ODBC32, Disk1 and Setup but that didn't work, it said the system file wasn't suitable for running MS-DOS and Microsoft Windows applications.

Then tried from Control Panel, Admin Tools and ODBC but I couldn't see in there Sage under System DSN to check the data path.

I got the above from other help posts.

Would this not be working because I have Windows XP and installed v6 of Instant Accounting?

Grateful for any help.

Thanks

Anthony

Posted: 23 Jan 2008, 16:24
by brucedenney
what version are you on?

Posted: 24 Jan 2008, 09:03
by magiccustard
Instant Accounting is Version 6, and have WIndows XP (Home)

Thanks

Posted: 25 Jan 2008, 09:39
by brucedenney
the setup file in ODBC32 should work, the message you quote sounds like it comes form the ODBC folder package which is not compatible.

Could be corrupt, try running it from the CD..