SageForum for UK versions of Sage 50- Help and support.

A supplier payment rejected after the bank had been reconciled. Could someone please tell me how to show it as a returned payment, both into the bank account and back to the supplier account. A new payment has been made using the supplier's new bank details and that has gone through fine.
Many thanks in advance.

The movements in sage must always reflect what actually happened in the bank, therefore as the original payment was shown on the bank statement and reconciled, all you need to enter is a bank receipt with the same date as the rejected payment, to show the money coming back in, and a second payment with the date the payment went successfully to the new bank bank details, to show it moving out again.

The new receipt and payment should have the same nominal and tax codes as the original payment.

Many thanks for your help.