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Payments on account

Posted: 22 Oct 2007, 13:25
by Yvonne Huckle
I have received a payment from one of our customers who has paid an invoice twice - therefore I now have a payment on account. The amount that is on acount has now been repaid to the customer. How can I clear the payment on account in the customers record and clear the amount in the bank account so that I may do a bank reconcillation. Just to confuse matters these customers are with our Invoice Finance company - so therefore the initial payment went through them and it is they that have repaid this amount.

Posted: 31 Oct 2007, 12:47
by brucedenney