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sage data size

Posted: 05 Nov 2024, 14:10
by sageNoob
My VAT return report is not able to export in Excel, giving the error - Exception of type- 'System.OutofMemoryException' was thrown
Even Nominal code transaction reports also give the same error.
Is it an issue because of the sage data size?
My database has 55366 invoices.

Re: sage data size

Posted: 05 Nov 2024, 15:12
by brucedenney
It is a memory error, using the 64bit version of 30.1 would, I expect resolve it.

I find export to excel to be very handy with small amounts of data, but with large amounts it is very very slow.

You might find it easier/faster to save one of the printable reports as csv/xls and open that.

Re: sage data size

Posted: 05 Nov 2024, 16:15
by sageNoob
I have version 29, 64 Bit
Could you please explain how I can save printable reports as csv/xls and open that?

Re: sage data size

Posted: 06 Nov 2024, 10:37
by brucedenney
There is no 64 bit version of Sage until V30

Go to the vat return you want to send to excel

Click on the print button in the bottom left

Select the report that has the data you want to get into excel.

Choose output to file

Press Run

Choose the format you want to save in csv/excel

open the file saved in excel.

Re: sage data size

Posted: 06 Nov 2024, 13:05
by sageNoob
After press run, it is not giving option to choose the format. It is directly saving in .htm format.

Re: sage data size

Posted: 07 Nov 2024, 10:35
by brucedenney
The default is html but there is a drop down to select other formats, this is the same for all reports.
Screenshot 2024-11-07 103408.jpg

Re: sage data size

Posted: 11 Nov 2024, 11:47
by sageNoob
For me I am not getting option to change format.

Re: sage data size

Posted: 11 Nov 2024, 11:56
by brucedenney
That windows appears not to have rendered correctly, suggests and issue with Windows

I wonder what that artefact does when you click on it (circled in Red)
Screenshot 2024-11-11 115434.jpg

Re: sage data size

Posted: 11 Nov 2024, 11:58
by sageNoob
When I click nothing is showing.

Re: sage data size

Posted: 11 Nov 2024, 12:06
by sageNoob
I have tried with other PC where I can get option for excel but getting error for data source.

Re: sage data size

Posted: 22 Nov 2024, 10:39
by brucedenney
I suggest you contact support, it appears Sage is not operating correctly.