v16 installation Issues
Posted: 20 Oct 2023, 15:23
Hello,
I am wondering if you can help. We are currently using Sage line 50 version 16 updated to version 16.0.17.0158. One of the computers upon which it was installed is being replaced for a faster machine. When i try to install sage from the cd and update it to correct version I am having the following issues.
Firstly when trying updating it, the version number remains (according to add remove programs)16.0.14.147 even after installing patches Sg501600016, sagepdfupdater.exe, report designer service pack 1.3.2011.30, accounts2010_ecsl, sg501600018 and sg501600019 in that order.
Also when i try and log in either to set up new company or open demo data it is asking for a password i have tried manager and no password and several variations thereof but it just says invalid password.
I tried removing access to the network drive with the sage data on to see if that was conflicting with the install, but if it try selecting open new company it says it can't the data located on the disconnected network drive.
Any help would be greatly appreciated.
Jon
I am wondering if you can help. We are currently using Sage line 50 version 16 updated to version 16.0.17.0158. One of the computers upon which it was installed is being replaced for a faster machine. When i try to install sage from the cd and update it to correct version I am having the following issues.
Firstly when trying updating it, the version number remains (according to add remove programs)16.0.14.147 even after installing patches Sg501600016, sagepdfupdater.exe, report designer service pack 1.3.2011.30, accounts2010_ecsl, sg501600018 and sg501600019 in that order.
Also when i try and log in either to set up new company or open demo data it is asking for a password i have tried manager and no password and several variations thereof but it just says invalid password.
I tried removing access to the network drive with the sage data on to see if that was conflicting with the install, but if it try selecting open new company it says it can't the data located on the disconnected network drive.
Any help would be greatly appreciated.
Jon