SageForum for UK versions of Sage 50- Help and support.

One of my clients is running Sage Accounts Professional v23. I found recently that the bank window when I logon does not have a reconcile button. However when the admin/manager logs on, he does have a reconcile button.
See the screenshot The bottom user name is the manager and mine is the third one. However when the manager is signed in and my logon name is selected the edit button is greyed out. There is no one else who has full access. I suspect this is why I don't have bank rec access. Is there any way to fix this?

Thank you.

Yes you can fix this.

Log in as manager and change the access rights
Select your user hit edit button

Thank you.
But as I mentioned, when the manager is signed in and my logon name is selected the edit button is greyed out.
That's the second screenshot.

You are not logged in as MANAGER.

When you use the MANAGER account everything is unlocked.

Ok. I'll try that.
Thank you

It worked. Thank you very much