Need more, need help now?
- - - - - - - - - - - - - - - - - - pay-as-you-go support - no contract - tenth of an hour billing - expert help - fast service - no call queues
Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
- - - - - - - - - - - - - - - - - - Your own domain name - email - a shop - wordpress - woo commerce - ticket systems - help desks - forums - portals

After upgrading email now sending HMTL not PDF

Sage 50 general help forum - Free help and support for all general issues
Post Reply
natsg23
User
User
Posts: 1
Joined: 10 Feb 2022, 15:38
Sage Version: v12 UK/Europe/Africa

After upgrading email now sending HMTL not PDF

Post by natsg23 » 10 Feb 2022, 16:11

Since Sage has updated, when I tried to send invoices using the email button it is sending all the invoices as an HTML attachment not a PDF attachment. However if i use print button then email they send as a PDF

User avatar
brucedenney
Site Admin
Site Admin
Posts: 4619
Joined: 28 Feb 2006, 09:56
Sage Version: v28 UK/Europe/Africa

Re: After upgrading email now sending HMTL not PDF

Post by brucedenney » 11 Feb 2022, 10:56

I suspect you have the wrong layout selected.

Go to Settings>Invoice and Order Defaults>Email and reselect the layout to use.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

Post Reply

Who is online

Users browsing this forum: No registered users and 9 guests