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Foreign customer transfers
Posted: 07 Aug 2007, 15:37
by Louise
I have some foreign customers who transfer their monthly payments to our bank but they do not take into consideration the charge for transferring. How can I clear the amount off their account - it is not a great amount and I dont want to ask them for it. Is there a nominal for exchange differences and how should I do this?

Posted: 16 Aug 2007, 14:18
by brucedenney
Are you using multi currency or is this all sterling?
Posted: 05 Sep 2007, 12:44
by Louise
I invoice them in sterling but when they pay they are being charged a transfer fee or the amount differs because of the exchange rate - what can I post the differences to to get rid of them off the account.
Posted: 06 Sep 2007, 16:58
by brucedenney
Setup / Use a nominal for profit/loss on exchange 7906 is the standard account
Posted: 07 Sep 2007, 16:16
by Louise
Thank you Bruce

Posted: 10 Sep 2007, 11:55
by Louise
sorry - can you explain how I get the amounts to the 7906 code from the customers account.

Posted: 05 Oct 2007, 09:32
by brucedenney
Post Credit notes to represent the underpaid balance.