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SOP - payment received - to Bank?

Posted: 05 May 2006, 09:14
by SarahMc
Hi, I have set up a client as cash sales and entered in orders, I then enter in paymnet recieved under the payment tab, this doesn't show up in Bank, do I have to re-enter payment recieved in Bank also?

Thanks
Sarah

Posted: 08 May 2006, 08:52
by brucedenney
I assume you can see the payment on account on the customer account.

Which bank account did you put the payment to in the order?

I suspect you have you are looking on a different bank account to the one you have used.

If you drill into the payment on account you should see which bank account it has gone on.