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Sage Accounts 50 v.23 crashes

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arsen
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Joined: 22 Apr 2018, 22:16
Sage Version: v2017 23 UK/Europe/Africa

Sage Accounts 50 v.23 crashes

Post by arsen » 22 Apr 2018, 22:22

Hi,

I use Sage Accounts 50 (version 23) and today for some reason,whenever I log into my program and go on the 'Invoicing' section,my computer goes slow and a pop up box saying 'SBD Desktop has encountered an error and will now close' appears,leaving me with no option but to close the program. I have restarted my computer and even uninstalled and reinstalled the program,but no can do. I have even performed an quick scan and removed another anti-virus program in the process,but nothing will work. Any suggestions on what can be done please? Thanks a lot

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brucedenney
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Sage Version: v2017 23 UK/Europe/Africa

Re: Sage Accounts 50 v.23 crashes

Post by brucedenney » 23 Apr 2018, 10:50

I would BACKUP first, this sounds like this might be a data issue so things might be made worse by what I will suggest and you should protect your existing data first.

Backup then Run the reindex and compress option in File Maintenence
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