SageForum for UK versions of Sage 50- Help and support.

Hi all. New member here. We are using Sage 2013 v 19. Our bookkeeper makes a new ‘company’ for each fiscal year. All of the years that we have listed show a complete, default list of all the nominal codes. However, for some reason, this year’s list is incomplete, with only 14 nominal codes listed on the list in the nominal ledger. The codes are there, somewhere in the program, as we can post to all of them. But I am unable to run any reports, using the nominal activity section - only control codes show up on those reports. I am hoping that someone has some idea as to how to get the default list showing again in the nominal ledge. Help!!

First making a new data set each year is a huge waste of time and resources, you can clear the audit trail, to remove all the unneeded transactions from the previous year.

See year end guide here. http://www.makingithappen.co.uk/sage-50 ... earend.htm

I suspect the reason you can not see some codes is because you have a search applied.
At the top right of the screen instead of "All Records" by the magnifying glass you will see something else.
Click on the search button and clear the search criteria and they should all reappear.

Thank you. Will have to try this, and if no joy (or have more questions) will report back! Fingers crossed!!

I’m sorry to continually bother you - Sage actually will not answer our questions without us upgrading our system, getting an support contract and paying over £2000. I have nowhere else to turn....
The photo below is all we see in the nominal list. On the top, it says ‘display all’. Our last bookkeeper left under somewhat negative circumstances. Again, we can post to the missing codes, we just cannot run any reports using them. Could he have hidden all those nominal codes somewhere? Am I looking in the wrong place for the ‘search’ function??

I need to see the top right of the screen.

Can you show the whole screen

Will take another photo again tomorrow when I’m at work. Thank you again for your interest in this. You’re a saint!!

Here is a screen shot I did, the Red Circle is where the Search/Filter is and the Purple Circle is where you can see that a search is applied. Clicking the Magnifying glass by the Purple Circle will temporarily remove the search, to remove it permanently you need to go into search and clear it.

Bruce Denney......you are a lifesaver. I thank you so much for taking the time to respond to my query. In checking out the upper right of the screen (as in the photo below), we saw that ‘14 of 267 records matched’ was indicated. When we clicked on that, we got all records...and all the nominal codes listed. We have been trying to figure this out for days. Thank you again.....

By the way, I’m looking through this website, as the assistance that this site can give to our bookkeeping department is something that we cannot get from Sage. We do have a number of questions - things that our last bookkeeper did that we cannot trace or understand. I’m very thankful for the free support that we got for this nominal code list, when we were unable to get it elsewhere. Your pay-as-you-go support product is extremely interesting. I’ve forwarded the link to our bookkeeping department and will surely avail of this service. Thank you again for all your help. Seriously.