SageForum for UK versions of Sage 50- Help and support.

I have just loaded v12 from v8 and all works ok appart from sales orders.
When you get to the drop window in product description and press the down arrow the whole system locks up and you have to re boot.
All others are OK ie Code/Qty/Price

This could be a user issue.

You say the drop windows in product description, the button to the right of the description pops up the details of the line item.

The button to the right of the product code (left of description) is the drop down for selecting the product code.

Not sure which is the issue for you.

Can you try logging on as a different user and seeing if you still have the same problem?