Correcting a cheque with wrong value - help please!
Posted: 01 Jun 2007, 13:16
Hi,
I have posted a cheque via the supplier payments screen, comprised of 2 invoices and a credit note.
After doing this, it transpired that one of the invoices should not have been paid.
I deleted the payment using Maintenance>Corrections, but it has allocated the credit note against one of the invoices, and showing them as being paid (I think!).
How can I correct this please, as I cannot now post a cheque for the correct value as the invoice I want to pay is already showing as paid!
Obviously I cannot edit the deleted payment through Maintenance>Corrections, but have no idea of how else to edit it.
Any help would be greatly appreciated.
Thank you
I have posted a cheque via the supplier payments screen, comprised of 2 invoices and a credit note.
After doing this, it transpired that one of the invoices should not have been paid.
I deleted the payment using Maintenance>Corrections, but it has allocated the credit note against one of the invoices, and showing them as being paid (I think!).
How can I correct this please, as I cannot now post a cheque for the correct value as the invoice I want to pay is already showing as paid!
Obviously I cannot edit the deleted payment through Maintenance>Corrections, but have no idea of how else to edit it.
Any help would be greatly appreciated.
Thank you