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Payment on account/Invoice

Posted: 18 Nov 2016, 14:10
by Jane Clee
Hi,
I have posted a payment on account in the previous financial year. We have finally received an invoice for the same month as the payment in the previous year but when posting i get an error message to say the account is locked down. How can i now post the invoice so the payment on account is cleared.

Re: Payment on account/Invoice

Posted: 18 Nov 2016, 16:49
by brucedenney
Date it the first day of this year.

Re: Payment on account/Invoice

Posted: 18 Nov 2016, 17:00
by Jane Clee
Thank you - That did cross my mind but needed to be sure it was ok.