SageForum for UK versions of Sage 50- Help and support.

Hi all,

I'm having a problem getting custom reports to work in Sage 2012.

I had a PC running windows XP and Sage 2012 which had a graphics problem so I purchased a new machine with windows 7, installed sage 2012 and imported my data backup. This all worked fine but none of my custom reports showed up.

I managed to get the old hard drive spun up, put the reports folder on a USB key and I can see my custom reports layouts in the layouts folder.

I then opened the report designer on the new PC, checked where it saved layouts and copied my custom layouts into the folder. When I opened report designer I could then see my custom layouts. All good so far.

But, when I open Sage 2012 and try and produce a report, none of my custom reports show and I only get a choice of around 30 reports instead of the 60+ that show in the report designer. Is it possible that Sage 2012 is loading the report layouts from a different folder than the report designer?

It's been driving me mad for 5 days now so any help may help save what little hair I have left!

Thanks.

There are two different places it uses...

Top Menu - In Settings - Company Preferences - Reporting there is a tick box that says use data path for reports. If this is ticked it will use the server or datapath address, if unticked it will use the local paths. Try ticking/unticking to see if your reports appear.

Top Menu, go to Help and About to see what data paths Sage is using