Page 1 of 1
invoicing
Posted: 17 May 2007, 19:42
by fordy
very new to sage had no problems printing invoices and posting them to the account apart from one which will not let me update and post to the account.
Posted: 22 May 2007, 17:41
by brucedenney
You should get a report that tells you what the problem is when yo update.
Cant post
Posted: 23 May 2007, 09:35
by fordy
got a report which is saying missing nominal reference
Posted: 23 May 2007, 11:53
by brucedenney
You have not put a nominal code on one of the items, go back add a nominal code (probably 4000) and it will update.
Posted: 24 May 2007, 11:58
by fordy
went into products and the nominal code was missing so have put the nominal code on the system but still wont update.
Missing nominal code
Posted: 25 May 2007, 07:14
by chris50
Hi, Just a thought, as this happened to me the other day, are you adding carriage costs? I missed out the nominal code (4905) on that and got a similar message.
Chris
Posted: 29 May 2007, 10:37
by brucedenney
fordy wrote:went into products and the nominal code was missing so have put the nominal code on the system but still wont update.
You need to set the nominal code on the invoice. You have sorted the problem for future uses of that product but not past uses.
In the invoice, edit the details of the line (F3 or the little button at the end of the description) and set the nominal there.
Posted: 29 May 2007, 15:56
by fordy
Thanks very much problem sorted! Now i have another but the problem has been with us for a while, when we enter a sales order and print it, although it is on the system it never shows up on the screen so we never see the last sales order that we have entered .
Posted: 30 May 2007, 09:19
by brucedenney
Try re-indexing and compressing the data files.