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Customers On Hold Report

Posted: 19 Apr 2016, 10:49
by walker
Hi all,

I've got a problem with my Customers On Hold Report....
The report contains a lot of unnecessary entries, such as customers who have already gone to liquidation.
Because of this, the report is unnecessarily long.
I just want to see customers who are still in business but currently on hold.
how can I make a change??
Please help...


Best regards

Kay

Re: Customers On Hold Report

Posted: 19 Apr 2016, 13:40
by brucedenney
You could filter out those that have gone into liquidation.

Assuming you use the Account Status field to indicate those that are in liquidation what I would do is to write a filter.

Where Accounts Status is not equal to 3-Liquidation.

Apply this filter to hid all the customers in liquidation then run your report and you will get the ones that are on hold but not in liquidation.