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Lost MANAGER Password

Posted: 14 Mar 2016, 08:48
by tonycj
We bought a company as a going concern running on Sage 50 2013. Unfortunately, a long-lost former employee password-protected the MANAGER username. How can we delete this password?

Re: Lost MANAGER Password

Posted: 14 Mar 2016, 11:36
by brucedenney
You can't unless you go to sage, prove who you are and pay them to do it.

If you want me to, I can remove it for £30 ...

http://www.makingithappen.co.uk/sage-su ... ssword.htm

Re: Lost MANAGER Password

Posted: 19 Mar 2016, 10:32
by Ian_C
Hi,

All password decodes are now free for Sage 50 Accounts.

Please call us on 0845 111 5555 and we can arrange for this to be decoded.

For more information please see: https://my.sage.co.uk/public/help/askar ... leid=12536

Thanks,
Ian

Re: Lost MANAGER Password

Posted: 21 Mar 2016, 11:12
by brucedenney
Are they doing this for anyone, even people without cover?

That would be fantastic.

Re: Lost MANAGER Password

Posted: 02 Apr 2016, 11:41
by Ian_C
brucedenney wrote:Are they doing this for anyone, even people without cover?

That would be fantastic.
Hi,

Yes even if you don't have Sage Cover this service is now free of charge.

Thanks,

Ian