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AVG exclusions configuration for Sage Accounts 2015

Posted: 10 Jul 2015, 07:08
by Miller
Good day,

We are having issues with data corruption and support have advised us to follow their Article Number
12122 to exclude files and folders from the Anti Virus.

We are having problems working out how to add these exclusions to AVG and hoped that someone could assist, particularly with regard to adding for example

*.report
*.layout
*.letter
*.label

and also not understanding regarding criteria files ?

Hope you can help

Thanks

Geoff

Re: AVG exclusions configuration for Sage Accounts 2015

Posted: 10 Jul 2015, 10:52
by brucedenney
Are you using the free version of AVG?
What operating system are you using?

Re: AVG exclusions configuration for Sage Accounts 2015

Posted: 10 Jul 2015, 11:09
by Miller
Hi,

No its not the free version they use and the clients are all on Windows 7 - Data is on server which has Server 2012 R2 Essentials.

Regards and thanks

Geoff

Re: AVG exclusions configuration for Sage Accounts 2015

Posted: 10 Jul 2015, 15:01
by brucedenney
I do not use AVG but this link should walk you through it.

You could always ask AVG for assistance.

https://support.avg.com/SupportArticleV ... G-scanning