SageForum for UK versions of Sage 50- Help and support.

We currently run Sage 50 Version 2011

A few weeks ago we had a power outage while posting payments to customer accounts. As a result we are encountering a problem:

When we run our bank payment reports, both sales and purchasing, the last two transactions are not appearing in the report. It doesn't matter what date you run the report from/to it always omits the last two transactions.

Can anyone help?

Regards,
dinkers75

Is your data reporting any errors when you check data?

Sorry for delay in replying. Our system is showing a list of errors. They are as follows:

Transaction header record 74226 does not link to any splits
Transaction 0 has an invalid transaction type
Transaction header record 74227 does not link to any splits
Transaction 0 has an invalid transaction type

Split transaction 145337 is mismatched with header transaction
Split 145337 Allocation 1 is mismatched with header transaction
Amount paid in header 145337 disagrees with total paid in splits
Net amount in header 145337 disagrees with total net in splits
Foreign Paid amount in header 145337 disagrees with total paid in splits
Foreign net amount in header 145337 disagrees with total net in splits

Transaction header record 74390 does not link to any splits
Transaction 0 has invalid transaction type
Transaction header record 74391 does not link to any splits
Transaction 0 has invalid transaction type

Transaction 0 has invalid nominal account
Transaction 0 has invalid nominal account
Transaction 0 has invalid nominal account
Transaction 0 has invalid nominal account
Transaction 0 has invalid nominal account

Account '1200 ' balance out by 589.14
Account '5150 ' balance out by 1024.63
Account '7760 ' balance out by 1780.03

Trial balance recorded in nominal records is unbalanced by 755.40
Trial balance on transaction total is unbalanced by 589.14

Split transaction 0 is not linked to ledgers
Split transaction 0 is not linked to ledgers
Split transaction 0 is not linked to ledgers
Split transaction 0 is not linked to ledgers
Split transaction 0 is not linked to ledgers

Can you help?

You need a data fix.

http://www.makingithappen.co.uk/sage-su ... ervice.htm

http://www.sage.co.uk/sage-services/Dat ... rvice.html