SageForum for UK versions of Sage 50- Help and support.

Please can you help?

I have unmatched payments and receipts which prevent me from reconciling my bank.
The unmatched items are historical dating 2010 - 2014, and some were generated by previous bank reconciliations then corrections to payments and receipts after that time.
I am rather new to this role (3 months) and do not know how to progress.

I know that 3 months ago some of these unmatched items were sitting there but I was always able to reconcile the bank. However, now they want to be added to the "equation" as it were, rather than sitting in the background.

I have SAGE 50, 2013. Many thanks.

Having unmatched items should not prevent you from reconciling, it is normal to have some items that have not yet reconciled.

However if you have transactions going back a long time that are not reconciled, then you need to investigate as to why.

If they are amounts that never cleared the bank, duplicate entries, or amounts left over from prior to reconciliation being implemented then they all need handling in different ways and they all need to be dealt with.

Thank you