SageForum for UK versions of Sage 50- Help and support.

Is it possible to make Sage generate a receipt for a customer when they've paid their invoice please? I mean when they've been marked off in 'Receive Payment'.

I currently send them an up to date statement, which shows the recorded payment, but some elderly customers prefer a receipt, and the alternative is printing out a copy of the invoice and stamping it received, which is ok to post, but not to email.

I'm using Sage 50 2011 version 17.

Thanks.

Not really.

You could have a modified invoice layout which could be a receipt which could be emailed, but it is not a good solution, because you could accidentally email the wrong document and what if someone part paid an invoice.

The standard solution is to email a statement using an "All transactions" layout, this will show the item as having been received.

You could write a report (on the audit trail) that printed Sales receipts (SR and SA transactions) over a date range it would need to be grouped by customer account so it could be broken into pages and emailed to each customer.

Thanks, I just wanted to make sure I wasn't missing anything obvious. I'll stick with the 'all transactions' statement. When I have time I'll look into what you suggest with reports, but I'm not very experienced with reports, so it'll take me a bit of time to explore it. Thanks for the suggestion.