SageForum for UK versions of Sage 50- Help and support.

Hi,

From time to time we get bank payments from initially unknown customers (they do not supply an RA or INV details) and after a period of time the customer does contact us and we are therefore provided the necessary info to post. Until that time the payment is left in the bank a/c as a receipt unnalocated. At this point we delete the original Bank Receipt and repost as a customer receipt. Is there a better way to handle this? Particularly as the customer can take a few months sometime to resolve this, is there a simple way to allocate an already received bank payment to a customer account?

many thanks
jonsc

Sage 50 Accounts Pro 2014
Win7

Set up a customer account UNKNOWN "Unknown Receipts"

Post the receipt to the customer as an SA

When you find out who the receipt is for, edit the transaction and change the customer account from UNKNOWN to the correct account.

NB This does not work if you are doing cash accounting

Thats works,

thanks,
Jonsc