Hi,
From time to time we get bank payments from initially unknown customers (they do not supply an RA or INV details) and after a period of time the customer does contact us and we are therefore provided the necessary info to post. Until that time the payment is left in the bank a/c as a receipt unnalocated. At this point we delete the original Bank Receipt and repost as a customer receipt. Is there a better way to handle this? Particularly as the customer can take a few months sometime to resolve this, is there a simple way to allocate an already received bank payment to a customer account?
many thanks
jonsc
Sage 50 Accounts Pro 2014
Win7
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How to Allocate bank payment to Customer account
- brucedenney
- Site Admin
- Posts: 4631
- Joined: 28 Feb 2006, 09:56
- Sage Version: v28 UK/Europe/Africa
Re: How to Allocate bank payment to Customer account
Set up a customer account UNKNOWN "Unknown Receipts"
Post the receipt to the customer as an SA
When you find out who the receipt is for, edit the transaction and change the customer account from UNKNOWN to the correct account.
NB This does not work if you are doing cash accounting
Post the receipt to the customer as an SA
When you find out who the receipt is for, edit the transaction and change the customer account from UNKNOWN to the correct account.
NB This does not work if you are doing cash accounting
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Re: How to Allocate bank payment to Customer account
Thats works,
thanks,
Jonsc
thanks,
Jonsc
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