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Invoiced amount differences

Posted: 28 Jul 2014, 17:03
by jimbell
We have processed a batch of invoices today & one has not carried the total into the sub total box correctly
First time we have ever seen this & dont know why??
The line value is correct at 6x £17.23 = £103.38 + £20.68 VAT goods total
Carriage is correct at £13.95 + VAT
Goods total at the bottom shows at zero??
Carriage is correct & VAT shows only for carriage
So the final total = £13.95 + VAT
Even though the line item nett amount shows £103.38 + VAT
Any ideas please???
We are running on Sage accounts pro 2012 version 18.1.0.20

Re: Invoiced amount differences

Posted: 31 Jul 2014, 10:10
by brucedenney
Data glitch, editing and resaving should fix it.

Re: Invoiced amount differences

Posted: 01 Aug 2014, 06:39
by jimbell
The invoice has already been posted. It looks like it will not let me edit / update it now

Re: Invoiced amount differences

Posted: 01 Aug 2014, 14:03
by brucedenney
You could delete the invoice, delete the audit trail entry, remove the invoice number lock (if in use), recreate the invoice specifying the invoice number, repost it, put the number lock back on (if in use)