Smart Links - Giving Incorrect information
Posted: 14 Nov 2013, 22:04
Help,
I really need some help. All of a sudden (after 3 years) the smart links relating to customers have stopped working correctly. When I create an Invoice and click a customer by smart link, a total different address is added. I have to overtype it manually.
Also all the Statements are incorrect. The addressed do not match the Account Ref? WHY!!!!
Any replies from someone who knows Sage inside & Out would be highly appreciated.
Thanks Faye
I really need some help. All of a sudden (after 3 years) the smart links relating to customers have stopped working correctly. When I create an Invoice and click a customer by smart link, a total different address is added. I have to overtype it manually.
Also all the Statements are incorrect. The addressed do not match the Account Ref? WHY!!!!
Any replies from someone who knows Sage inside & Out would be highly appreciated.
Thanks Faye