Need more, need help now?
- - - - - - - - - - - - - - - - - - pay-as-you-go support - no contract - tenth of an hour billing - expert help - fast service - no call queues
Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
- - - - - - - - - - - - - - - - - - Your own domain name - email - a shop - wordpress - woo commerce - ticket systems - help desks - forums - portals

Sage Emailing Not Compatible

Sage 50 general help forum - Free help and support for all general issues
Post Reply
ChrisP
User
User
Posts: 1
Joined: 10 Oct 2013, 16:01
Sage Version: v2012 18 UK/Europe/Africa

Sage Emailing Not Compatible

Post by ChrisP » 10 Oct 2013, 16:16

Hi, Currently we have Sage 2012 18.1.0.20. Ever since we upgraded from 2010 and prior we are unable to use the email facility, whether it is using it from customers or suppliers modules. It is not compatible with the version of Tobit David Infocenter we use (8.10a.2016). One answer I believe is to upgrade Tobit, but this is expensive as we would have to upgrade another programme and our server is pretty old. Is there a patch I can download or an answer to this problem? It means at the moment we cannot automatically email statements or letters out directly from Sage. The only way of emailing is to create individual reports, save them as PDFs, then go to Tobit and attach the previously created PDF. This ofcourse is very tiresome and long winded. Hope you can help.
Top
User avatar
brucedenney
Site Admin
Site Admin
Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Sage Emailing Not Compatible

Post by brucedenney » 18 Oct 2013, 09:19

Sage integrates with Outlook as an email client for MAPI mail delivery. It can also use SMTP.

I know nothing of TOBIT DAVID, I assume this an email client?

If Tobit is incompatible, I would use either Outlook or SMTP to send the mails.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
Top
Post Reply

Return to “Sage 50 UK version General Help”

Who is online

Users browsing this forum: Semrush [Bot] and 2 guests