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Changing a customer record from Sterling to a Foreign Curren

Posted: 18 Jun 2013, 14:31
by Gouchy
How do I do this once a record has been set up please?

Re: Changing a customer record from Sterling to a Foreign Cu

Posted: 18 Jun 2013, 16:29
by brucedenney
Once a transaction is posted you cannot. you have to set up a new account.

Re: Changing a customer record from Sterling to a Foreign Cu

Posted: 19 Jun 2013, 20:50
by Gouchy
Cheers, thought so but was hoping anyway.

Also there is a problem with producing the EC Sales VAT return that i have informed SAGE about that they said they aren't interested. Anybody else noticed the problem?

Re: Changing a customer record from Sterling to a Foreign Cu

Posted: 20 Jun 2013, 08:35
by brucedenney
There are known issues with the EC vat return, please describe your issue

Re: Changing a customer record from Sterling to a Foreign Cu

Posted: 24 Jun 2013, 18:02
by Gouchy
Bruce

I know what you have to do to cure it.

Also I have informed SAGE who told me there wasn't a problem

Regards

Andrew

Re: Changing a customer record from Sterling to a Foreign Cu

Posted: 25 Jun 2013, 09:06
by brucedenney
If you tell me what the problem is and what you have to do to cure it, I might understand what the issue is and be able to advise if I know of others that have the same issue.

Without knowing what the issue is I am unable to be of any assistance.