SageForum for UK versions of Sage 50- Help and support.

I have recently switched to Sage 50 Payroll from Tas and I am beginning to think that this was a mistake. In tas emailing payslips was integrated and extremely simple, with Sage I have struggled.

I am using Sage 50 Payroll on a windows 8 machine. Initially I was receiving an error message saying that I had no email program associated. I tried to set google chrome as the default with 'mailto' links going directly to virgin mail but this did not work.
After a lot of frustration, mainly with windows 8, I have decided to use thunderbird as my mail client. Thunderbird is set up with my virgin mail account (@ntlworld.com) and now works for 'mailto' links and right-clicking files then selecting 'send to' 'mail recipient' works fine.
The problem is when I try to email a payslip via Sage 50 Payroll, Thinderbird opens but just shows my inbox and does not compose a new message. I then receive an error window in Sage saying that the 'email has not been sent to the following addresses' and then another error message saying 'the report has failed to output to email'.

I am sorry if that has been poorly worded. I hope there is a simple solution to this problem.
Any help would be greatly appreciated.

Thanks,

sthom

Sage will work with Outlook via MAPI or can use it's internal email client to send via SMTP.

Thunderbird is not supported, I wish it was.

You just need to configure it on SMTP.

Thank you very much for your reply, Is there anywhere I can find a guide for doing this?

Yours,
sthom

P.s I think 'Outlook' has been replaced with 'Windows Live Mail' on windows 8 and the integrated mail app is terrible. Does Sage work with 'Windows Live mail'?

Sage does not work with windows live.

There is some help here in my Sage 50 EMailing reports guide
http://support.makingithappen.co.uk/sag ... eports.htm

I don't have any local version of Outlook on the machine so I am going to try the smtp configuration route. Thanks for all your help Bruce,it really is a huge help all that you do on this forum.

sthom