Invoice Numbers/Dates Out Of Synch
Posted: 26 Mar 2013, 14:50
Running Sage Line 50 2011 Version 17.0.15.208 on a 3 user Windows 7 network. Been using with minimal issues since 2005.
Had a data corruption issue in December, which was resolved by rolling back to a clean backup and manually inputting the necessary transactions. Check for errors and take daily backups, no issues since then. Have obviously been keeping a close eye on all invoices/statements to ensure they tie up and have been noticing what now appears to be an ongoing issue:
Customer Invoices Numbers and Dates appear out of synch on Customer Statements.
On one statement from this month I can see invoice from 8/3 appears before the invoice from 7/3 on their statement.
On another customer statement one 6/3 we created 3 seperate invoices/cnotes for that customers, and they appear out of order ie 1033 then 1030 then 1039
Have reindexed and so on and this hasn't corrected, and am not getting any error messages when I check data, has anyone ever seen anything like this before?
Had a data corruption issue in December, which was resolved by rolling back to a clean backup and manually inputting the necessary transactions. Check for errors and take daily backups, no issues since then. Have obviously been keeping a close eye on all invoices/statements to ensure they tie up and have been noticing what now appears to be an ongoing issue:
Customer Invoices Numbers and Dates appear out of synch on Customer Statements.
On one statement from this month I can see invoice from 8/3 appears before the invoice from 7/3 on their statement.
On another customer statement one 6/3 we created 3 seperate invoices/cnotes for that customers, and they appear out of order ie 1033 then 1030 then 1039
Have reindexed and so on and this hasn't corrected, and am not getting any error messages when I check data, has anyone ever seen anything like this before?
