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log in problems

Posted: 12 Feb 2013, 14:20
by pamela
I was doing corrections on sage line 50 2011 v17 when my computer crashed. Because I was in the corrections screen, sage will not allow me or anyone else to log on. any help greatly appreciated

Re: log in problems

Posted: 12 Feb 2013, 16:25
by brucedenney
Go to your data directory and delete the queue.dta file

Re: log in problems

Posted: 13 Feb 2013, 10:54
by pamela
Already tried that. Still won't let anyone log in

Re: log in problems

Posted: 13 Feb 2013, 15:07
by brucedenney
You have deleted it from a directory that is not your working data directory I expect.

This guide will help you find the company file, which contains the path to the sage data.

http://support.makingithappen.co.uk/gui ... d_data.htm

Deleting the file form the correct directory will work.