Page 1 of 1

line 50 picking random invoice numbers

Posted: 04 Jul 2012, 14:11
by jacqui wicks
Hi

I was wondering if anyone can help me we are running line 50 but not sure what version, we have encounted a problem with our service invoices for customers all of a sudden last wednesday it`s picking random numbers to assign to invoices when it normaly runs one after the other, we havent knowingily changed any settings 8)

Re: line 50 picking random invoice numbers

Posted: 04 Jul 2012, 14:14
by brucedenney
Unlikely to be random, if you had set your next number back to an early number, it would go through using up all the missing numbers.

Re: line 50 picking random invoice numbers

Posted: 04 Jul 2012, 15:23
by jacqui wicks
Ah rite thanks for that is there any way i can put it back to where it should be when it went wrong

Re: line 50 picking random invoice numbers

Posted: 04 Jul 2012, 16:08
by brucedenney
On later versions you can lock the numbers to prevent this.

You can set the "starting" invoice number in

Settings>Invoice & Order Defaults>Options

Re: line 50 picking random invoice numbers

Posted: 04 Jul 2012, 16:40
by jacqui wicks
HI

Many thanks for you help, have reset the starting number now and has done three consecutive invoices so hopefuly that was it thanks again :mrgreen: