Page 1 of 1

Chase Letter Problems

Posted: 01 Jul 2012, 11:36
by Axel Foley
Hi,

I am running Sage 50 2010 v16.00.17.0154 and I want to use a differnet chase letter to the standard ones available.

In Report Designer I have found a letter called 'Itemised Chase Letter1' which, it appears, will list the invoices overdue by 30 days or more. My problem is getting this to appear in the selection window when I go to Customer List, select a customer/s and click the Letter icon. All that is listed are the standard 7 letters/email options.

I have tried copying the letter to the Layout folder via help/about/system info/directories etc. but have had no joy. Any help would really be appreciated.

Re: Chase Letter Problems

Posted: 02 Jul 2012, 16:07
by brucedenney
You need to copy the layuot into the layouts directory that is in the data location, not settings or program location