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Printing soooo slow in Line 50 2012

Posted: 18 Mar 2012, 23:09
by Gil Smith
We have just had a small peer to peer network installed with a NAS drive and 4 PCs running Windows 7. Usually there are no more than 2 people accessing sage at one time.

When we print from any computer it can take 2 -3 minutes to print an invoice , sales order etc. The report window showing the different layouts can take 2 minutes to load. Does anyone know if it would be quicker if each PC had the reports installed locally?

Gil Smith

Re: Printing soooo slow in Line 50 2012

Posted: 19 Mar 2012, 14:42
by brucedenney
I doubt the problem is related to the location of the reports folder.

You can always deselect the option to use data path for reports and see if it does make a difference.

If the data is on a NAS drive, then I suspect the problem is that Windows 7 is trying to use SMB2 to talk tot he NAS drive. Many NAS drives do not support SMB2.

I suggest updating the NAS drive to one that supports SMB2, using a Win7 workstation as a server or disabling SMB2 on all the Win7 workstations.

Re: Printing soooo slow in Line 50 2012

Posted: 20 Mar 2012, 14:39
by Gil Smith
Thanks Bruce,

The SMB2 bit is a bit technical for me but I put the data on a little used workstation and printing reports is 6x quicker. The invoice report browser now activates in 5 seconds whereas before it could easily take 30 seconds.

Thanks for your help,

Gil

Re: Printing soooo slow in Line 50 2012

Posted: 16 Apr 2012, 18:13
by johnmcrin
If it is part of a network that could cause buffer times... but not usually 10 minutes. Try completely uninstalling the printer and starting from scratch, plugged directly into your computer via usb, if possible.

Re: Printing soooo slow in Line 50 2012

Posted: 17 Apr 2012, 15:44
by brucedenney
Thanks john syeed.salman.shah@gmail.com or is it admin@printinggood.co.uk for that off topic response, nice of you to contact us all the way from Pakistan.

Normally I delete spam from the forums, but as you work for what appears to be a rip off company I thought I would leave it with the email address so that the other spammers can harvest it.

"Printing Good" does not sound like a good business to work with (a name that is grammatically poor in the first place).

This link is to a site warning people off these guys, so keep clear of them.

http://www.graphicdesignforums.co.uk/pr ... -work.html