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Can I undo customer receipts?

Posted: 15 Mar 2012, 14:15
by Hells
I have matched a year's worth of SAs against SIs, however, due to the accounting period of the customer being different to ours, I would like to undo the whole lot and reinstate them on the customer account. I have searched the help topics but I can't see how to do it. Does anyone know if I can do this?
We are running a version of Sage from the Ark. V9.10.0043
I work on Sage via a RDC.

Re: Can I undo customer receipts?

Posted: 16 Mar 2012, 10:09
by brucedenney
Why should the accounting period of the customer have anything to do with this?

You can undo the the allocation, but it is a slow and messy process, you edit each transactions, change it to a different customer, save, edit again and change it back.

It can be done with tools, but unless you are going to spend a lot of time doing this it would not be worth it.