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Reports won't run- error message on all
Posted: 08 Jan 2007, 19:51
by coopercap
For no apparent reason I am suddenly getting an error message when running any reports. Example is:
c:\program files\sage\accounts\reports\finance\\*bs.srt contains an invalid path.
Despite a reinstallation this is still happening. Anyone know the problem?
Posted: 10 Jan 2007, 18:17
by brucedenney
the double backslash is the problem...
Navigate to your Sage installation directory
make a makeup copy of the file called "company" (no file extension)
Open the "company" file using notepad
remove the additional slash off the end of the pathname
save the file
try opening sage.
Posted: 10 Jan 2007, 18:26
by coopercap
Many thanks - all sorted
Re: Reports won't run- error message on all
Posted: 18 Mar 2010, 11:30
by kerry
I have same error message. For a computer illiterate please can you explain how to locate sage installation directory.
Thank you
Re: Reports won't run- error message on all
Posted: 20 Mar 2010, 08:02
by brucedenney
Re: Reports won't run- error message on all
Posted: 24 Mar 2017, 09:50
by Jons0
In the error box, does the path show Program Files (x86)? If so this may be the cause of the error. Try un-installing Sage and then when you re-install do it as a Custom Install and load as C:\Program Files\Sage (NOT Program Files(x86).) This worked for me.
Re: Reports won't run- error message on all
Posted: 24 Mar 2017, 10:07
by brucedenney
If you are using any version of Sage 50 prior to V14 / V2008 (or any other old windows program aimed at XP) then you should install it to a new directory, using custom install I suggest C:\sage, if you install it into C:\Program Files\Sage it will inherit restrictive permissions applied to the Program files directory and may not work as intended.
Re: Reports won't run- error message on all
Posted: 24 Mar 2017, 10:35
by Jons0
My mistake. You are correct, it should go into C:\Sage. Apologies